We Nepalese are always known to be resilient, no matter what obstacles come our way we always learn to work our way around it. Sure some of these solutions may not have been the simplest or the most convenient but what can we say, desperate times call for desperate measures.
Here at Sasto Deal, we’ve had an interesting past couple of days. For a company that delivers deals to your doorstep, petrol shortage was the worst that could happen. But we didnt lose hope. The show must go on! So what was the alternative that came along? Bicycles, of course. With great team work and planning, our guys at Sasto Deal have been running around town with their pedal power. I caught up with some of the team members who shared a few words. Here’s what they have to say:
What made you decide to go out and deliver the products yourself?
Amun Thapa, CEO: As the CEO of the company, I know how difficult it is for our logistics team to deliver the products, so I wanted to help encourage them by volunteering myself to make the deliveries. Despite having a lot of work in the office, it was crucial for me to take the initial step.
Biplav Shrestha, Social Media Manager: I decided to get on with it because I know how tough our logistics team has it with the fuel shortage. Usually I’m the one handling the online customer complaints about late deliveries. But now I have a new found respect for our delivery team. They’re doing the best that they can.
Abhash Amatya, Intern: I took the delivery while I was heading to my home. I just wanted to lend a hand for the delivery, to make things more efficient.
What was the reaction of the customers when they saw you delivering their products on a bicycle?
Amun: Well some of them recognized me the first time. There was this customer who was from a college where I had given a lecture just a few weeks ago and she recognized me. It was kind of awkward but fun at the same time! During the second trip, I didn’t even take off my mask while making the delivery, but its all good. They’ll make fun memories to look back in the days to come.
Diwakar Darshan, Logistics: The first reaction that I got from customers was “Petrol navaera ho dai?” Some of them are really nice about it. They understand the situation so it’s a good thing. While some customers have a very specific location they want their deliveries to be made which was not easy. But once I explained that I was travelling by a cycle, they didn’t mind picking it up at certain landmarks.
Santosh Bharti, Logistics: I was told “Bichara dai.” Haha! But the customers seemed happy when they got their deliveries.
So how did it feel like to make the deliveries on a bicycle?
Amun: It was very tough! The scorching sun, and moving back and forth in the gallis of Kathmandu is not easy. I had to take breaks in the middle because it was so exhausting. I met a couple of people I knew when I was on a break and asked what I was doing there. I just pointed to my bicycle, they got the idea!
Biplav: Well I’ve been riding a bicycle for almost a year now so it wasn’t that difficult for me to make the deliveries. It was fun meeting the customers. I made around 4 deliveries and ended up chatting for almost 5 minutes with each of them.
Diwakar: It’s been four days now that I started delivering on a bicycle. It’s really tough compared to the bikes. I could do 30 deliveries a day on normal days but on a cycle I can only seem to manage 5 but number is not the problem, it depends on the weight. The fact that I hadn’t rode a bicycle for 15 years now didn’t really help either!
Santosh: It’s really fun but at the same time it’s exhilarating. Well the fun part depends on the distance. If the delivery that we have to make is nearby, I feel like this is really convenient but when you need to reach farther, you’re scorched in the sun not to mention that the big vehicles don’t seem to give a break to cyclists. You have to be really careful while riding close to those big trucks.
And did you manage to make all the deliveries on time?
Santosh: I felt like making deliveries on time was easier with the bicycles, we could deliver in more locations and give time for the customers since one person didn’t have to deliver much.
Diwakar: I am usually done by 4 or 5 pm. We make things easier by calling the customers before we head out and we call them again when we reach the destination. That makes things more efficient and yes we got the deliveries done on time.
Did you come across any interesting incident while going out for the delivery?
Amun: The interesting thing was that when I was waiting to make one of the deliveries, the local shopkeepers recognized Sasto Deal’s logos on the bags. It was nice to know that the company’s word is getting around.
Biplav: Yes, there was this one person who came up to me and asked what I was doing. I told them all about Sasto Deal. And there was this customer who I made a delivery to in New Road, he was out looking to buy a bicycle and I had a long chat with him about bicycles; that was fun.